Dear RiverEdge Patients,

We welcome you back to our clinics as our community begins its early stages to rebuild for this new stage in what is our current new normal. We understand that many of our patients were unable to access many of our services during COVID-19 and it is our first priority to ensure a safe return to each of our practices to address all pre-scheduled appointments and booking for new appointments. We would like to assure you within our full capacity, we are adhering to all guidelines and mandated policies, provided by our governing legislations.

First, we are fully compliant with infection control procedures set by RCDSO ( Royal College of Dentists Canada and CDHO College Of Dental Hygienists ) as well as health regulations set by (CDC / OPH,).We have also changed our appointment procedures and taken other safety measures to provide a safe dental appointment.

These include;

Patients will be required to complete a COVID-19 questionnaire before their appointments
Patients will be pre-screened prior to their appointments and again at the entrance to the office.
Temperature checks will be taken upon entering the practice.
Disposable face masks and hand sanitizer will be provided upon entrance that patients will be asked to use.
Modifications have been made to reception and waiting areas to provide for social distancing.
Magazines, children’s toys, and other items that are difficult to disinfect will be removed from waiting areas.
The number of patients at any given time in the practice will be limited and appointments will be staggered.
Common areas including restrooms will be cleaned and sanitized throughout the day.
Appropriate personal protective equipment (PPE) will be worn by all clinical and administrative staff.
Staff will be screened for COVID-19 symptoms on a daily basis.
Treatment rooms will be completely sterilized before patients are seated -extra time will be scheduled in-between appointments to allow for the thorough cleaning and disinfection of treatment rooms and equipment.
During treatment, our team will strictly follow guidelines set by (CDC, Public health, RCDSO and CDHO)

The safety of our patients is our top priority, and our entire dental team is committed to ensuring your safety and comfort in receiving dental care from our office. We are looking forward to reconnecting with our patients and providing for your dental needs. If you have any questions or concerns related to your care after reviewing this information, please contact us directly.